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HealthSherpa strongly believes in creating inclusive, equitable areas, which construct belief, respect and a way of belonging which are essential to our tradition and work. We’re excited to characteristic our colleagues and listen to extra about their experiences at HealthSherpa, from their first touchpoints all the way in which as much as their tenure and progress. On this submit, hear from Agent Help Lead Kino Servín, about earlier roles that led him to HealthSherpa, how he reveals up as his genuine self, and his love for languages.
Up to now I labored for a grassroots group that linked Californians to inexpensive well being care. When I discovered the job at HealthSherpa, it was a chance to return to working with the Reasonably priced Care Act (ACA) and serving to individuals make higher choices about their healthcare. At HealthSherpa I assist customers discover educated brokers and guarantee brokers can present shopper assist – solely this time, in a nationwide setting.
I come from a predominantly Latino group; a lot of of us in the neighborhood don’t communicate English or have entry to assets in regards to the ACA. HealthSherpa actually makes a distinction for these communities.
Most significantly, it permits me to be my most genuine self. I’ve an image of my companion & little brother as my work profile image on Slack. It helps begin the dialog with different individuals – who am I personally, and who’re the individuals on this image? I’ve discovered HealthSherpa extraordinarily open and understanding. Once I discuss to individuals right here who’re inquisitive about studying extra about me, I can inform they’re not simply asking for the sake of asking – they’re genuinely inquisitive about desirous to know extra about me and my life. It’s this sort of tradition that has made me really feel extra snug right here than I’ve in some other job.
I’m developing on three years at HealthSherpa and we’re about to enter what shall be my third Open Enrollment Interval (OEP). I’ve achieved a whole lot of issues in my time right here that I didn’t anticipate. I’ve spoken on webinars, led trainings – issues that finally assist insurance coverage brokers determine what information they want with the intention to excel of their work.
General, I’m most pleased with having helped develop a robust information base for brokers through the years I’ve labored right here. What we’ve constructed over the crucible of OEP these previous few years has exemplified the teamwork ethos that you simply’ll discover at HealthSherpa. To look again and take into consideration what I’ve achieved right here – it’s eye-opening, in a great way. It makes me suppose, “Wow, that is what we’ve been capable of accomplish; that is how I’ve grown.”
- Be your most genuine self. We’re extraordinarily personable at HealthSherpa; it might probably really feel daunting, particularly in an interview, to return out of your shell. However that’s essential to standing out.
- When you’re right here, I’d strongly advocate you embrace the unknown. You might need a baseline concept of what the ACA is, however as you dive deeper, there’ll all the time be some component of the ACA that you simply’ll encounter, and also you gained’t acknowledge or perceive it instantly. These are alternatives to study one thing new, and your staff will assist you to determine it out. It’s essential to assist one another in our work, in order that we are able to additional deepen our information base.
I really like practising languages and translating for people in numerous methods. I’ve love each for the languages themselves, and in addition the educational and acquisition of language expertise. For me, studying languages is about attending to know individuals and their environments. It’s a ability, nevertheless it’s additionally a approach to study extra in regards to the world.
I’m bilingual in Spanish and English and in addition realized Japanese as a toddler. Later in life, I studied French and German as effectively. I really feel like I can’t fairly name myself a polyglot, however at residence there are phrases, phrases, and entire sentences in Japanese or Spanish regardless that we primarily communicate English- it’s a little bit of a whirlwind.
Wish to work with Kino and the remainder of our phenomenal staff? Click on right here to discover present openings and listen to from extra teammates at HealthSherpa!
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